Hi Anneli,
Many thanks for placing your order and your review!
We are sorry to read that you are not satisfied with the jewellery delivered. This is obviously not the intention and not the service we want to provide.
A warranty period of 2 years applies to all jewellery. Could you please send an e-mail to wecare@tisento-milano.com? With a photo of the broken jewellery and your order number?
Then we will be happy to help you find a suitable solution.
Thank you in advance and we wish you a pleasant day!
Kind regards,
Team TI SENTO