Dear Sarah,
Thank you very much for placing your order and for your review.
We are so sorry to read that you have not yet received your jewellery. This is obviously not the intention and not the service we want to provide. Our apologies for this! Unfortunately, we have no direct influence on the shipment of the delivery party.
I can see in the system that there was contact last Monday and that the tracking number was sent.
If you have any further questions about your shipment, please contact wecare@tisento-milano.com.
Thank you in advance and have a nice day!
Kind regards,
Team TI SENTO