Dear Pascale,
Thank you very much for posting your review.
How incredibly sorry to read that you are not satisfied with the delivery service provided. This is obviously not our intention and we apologise for this.
Could you please send us an e-mail to wecare@tisento-milano.com with your complaint and the order details? Then we will be happy to help you further.
Thanks in advance!
Kind regards,
Team TI SENTO - Milano