Dear Aline,
Thank you very much for placing your order and your review.
We are so sorry to read that you are dissatisfied with the jewellery delivered. That is of course not the intention our apologies!
All our jewellery is subject to a 30-day return period and our jewellery comes with a 2-year guarantee should there be anything with the jewellery.
Could you please send an e-mail with your complaint to wecare@tisento-milano.com?
Then we will be happy to help you solve the problem.
Thanks in advance and have a nice day!
Kind regards,
Team TI SENTO